The Benefits of Automated Attendant Recordings

Positive. Professional. Consistent.

Often, the first contact potential customers have with your company is through the phone. That's why your "telephone image" is so important. american on hold can enhance your company's call center, automatic call distribution (ACD), interactive voice response (IVR), automated attendant, and voice mail systems by providing professionally scripted and recorded business telephone greetings and information.

Our professional voices and easy-to-follow scripting will make a positive impression on your callers. We can even help you present a consistent sound by using the same voice for your Automated Attendant Recordings and On Hold Messaging.

In some cases, menus for IVR or auto attendant systems are poorly written, resulting in caller confusion, frustration, abandonment, and even lost revenue. American On Hold can review your current call flow and then design routing menus that allow callers to easily maneuver through your telecommunication system.

American On Hold can deliver your Automated Attendant Recordings in a file format that can be imported directly into your system by CD or via telephone lines or the Internet using FTP.